I am getting nowhere with a dispute I have with eBay and PayPal. I was unable to use an eBay discount coupon, but my complaint was simply passed around in circles. Access to real people seems impossible. The seller remains unpaid. CC, Dursley
In the past eBay and PayPal have replied to my requests on behalf of readers, but not this time. I have spent two months trying to contact someone there, but all messages and emails are met with silence. This is not personal to your problem as I have had no opportunity to discuss it either. When companies stop communicating with the press, we can only assume they have something to hide.
Read more http://observer.guardian.co.uk/cash/story/0,,2020586,00.html
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