Bob Clayton took six pages of notes because he wants to get started. Ellen Gillun and Heath Smith picked up a few tips that will enhance the work they've already done.
All three, and a couple dozen more, will be more savvy post office customers and eBay auctioneers thanks to the couple of hours they spent Wednesday with Dan Lesperance and Darrow Scruggs, members of the U.S. Postal Service's Business Development Team.
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